Вакансія: Product manager (в Львів)

Загальна інформація про вакансію

<p><strong>Who are we?</strong></p> <p>Sempico Solutions is an international telecom company and business messaging service built around our own product - the <strong>Gatum messaging platform</strong>.</p> <p dir="ltr">We help businesses worldwide deliver marketing campaigns, one-time passwords (OTP), verification messages, transactional notifications, and other business communications through SMS and messaging channels.</p> <p dir="ltr">Our mission is to provide fast, simple, and reliable communication between businesses and customers - with global reach, anywhere, anytime.</p> <p><strong>Our benefits</strong><br /></p><ul><li dir="ltr"><p dir="ltr">Work in a fast-growing product company where you can grow together with the business.</p></li><li dir="ltr"><p dir="ltr">Annual paid vacation of 24 calendar days and paid sick leave.</p></li><li dir="ltr"><p dir="ltr">Fully remote working format.</p></li><li dir="ltr"><p dir="ltr">Convenient working hours from Monday to Friday, 9:00–18:00 (UTC+2), including a one-hour lunch break.</p></li><li dir="ltr"><p dir="ltr">Competitive salary with regular performance and salary reviews.</p></li><li dir="ltr"><p dir="ltr">Step-by-step onboarding process.</p></li><li dir="ltr"><p dir="ltr">Individual career development planning together with your manager.</p></li><li dir="ltr"><p dir="ltr">Reimbursement of professional development courses and certifications (up to 75%, upon management approval).</p></li><li dir="ltr"><p dir="ltr">Strong product culture, supportive colleagues, and a great sense of humor.</p></li></ul> <p><strong>What about the team?</strong></p> <p>? <strong>100% Remote</strong> | ? <strong>International Team</strong></p> <p dir="ltr">You'll become part of our Product &amp; Growth Department, working closely with Development, QA, Project Management, Marketing, Sales, Account Management, Support, Operations, and Leadership.</p> <p dir="ltr">This is a hands-on operational Product Manager role focused on product execution rather than product strategy.</p> <p dir="ltr">You'll be responsible for transforming approved product ideas into structured requirements, supporting implementation, validating delivered functionality, maintaining product documentation, and preparing new features for successful product releases and commercial use.</p> <p><strong>Requirements</strong></p> <p>At Sempico Solutions, we're looking for a practical <strong>Middle Product Manager</strong> who enjoys building complex B2B software products and is comfortable owning the operational product lifecycle from idea to release.</p> <p><strong>Our ideal candidate has:</strong><br /></p><ul><li dir="ltr"><p dir="ltr">2+ years of commercial experience as a Product Manager, Product Owner, or Business Analyst with product ownership responsibilities.</p></li><li dir="ltr"><p dir="ltr">2+ years of commercial experience working on an IT product (B2B SaaS, CPaaS, software platform, or another software product).</p></li><li dir="ltr"><p dir="ltr">Experience in the telecom, CPaaS, messaging, or SMS industry will be considered a strong advantage.</p></li><li dir="ltr"><p dir="ltr">Hands-on experience preparing PRDs, Product Requirements, Business Logic, Use Cases, Functional Requirements, and Acceptance Criteria.</p></li><li dir="ltr"><p dir="ltr">Experience managing Product Backlogs and maintaining Product Roadmaps.</p></li><li dir="ltr"><p dir="ltr">Experience collaborating with Development Teams, QA Engineers, and Project Managers.</p></li><li dir="ltr"><p dir="ltr">Experience supporting software development throughout the entire implementation lifecycle.</p></li><li dir="ltr"><p dir="ltr">Experience performing Product Acceptance before product releases.</p></li><li dir="ltr"><p dir="ltr">Experience maintaining Product Documentation and Knowledge Base.</p></li><li dir="ltr"><p dir="ltr">Experience conducting product demonstrations for customers or internal teams.</p></li><li dir="ltr"><p dir="ltr">Strong analytical thinking and structured problem-solving skills.</p></li><li dir="ltr"><p dir="ltr">Excellent written communication skills.</p></li><li dir="ltr"><p dir="ltr">High attention to detail and strong execution discipline.</p></li><li dir="ltr"><p dir="ltr">Experience with Jira, Confluence, Notion, Asana, or similar project management tools.</p></li><li dir="ltr"><p dir="ltr">Professional working proficiency in English (C1 or higher). </p></li></ul> <p><strong>Nice to have</strong><br /></p><ul><li dir="ltr"><p dir="ltr">Experience working with telecom, CPaaS, messaging, or SMS products.</p></li><li dir="ltr"><p dir="ltr">Understanding of APIs, integrations, and platform architecture.</p></li><li dir="ltr"><p dir="ltr">Experience working with white-label products.</p></li><li dir="ltr"><p dir="ltr">Experience with Product Marketing or Sales Enablement.</p></li><li dir="ltr"><p dir="ltr">Experience preparing Commercial Proposals and Sales Presentations.</p></li><li dir="ltr"><p dir="ltr">Experience supporting presale activities.</p></li><li dir="ltr"><p dir="ltr">Experience working with international B2B customers.</p></li><li dir="ltr"><p dir="ltr">Experience preparing Release Notes.</p></li><li dir="ltr"><p dir="ltr">Experience working with technical documentation in English.</p></li><li dir="ltr"><p dir="ltr">Understanding of Agile, Scrum, or Kanban methodologies.</p></li><li dir="ltr"><p dir="ltr">Product Management or Business Analysis certification.</p></li></ul> <p><strong>What You'll Do</strong><br /></p><ul><li dir="ltr"><p dir="ltr">Conduct competitive analysis and monitor market trends.</p></li><li dir="ltr"><p dir="ltr">Collect, evaluate, and maintain the Product Ideas Backlog.</p></li><li dir="ltr"><p dir="ltr">Manage and maintain the Development Backlog.</p></li><li dir="ltr"><p dir="ltr">Prepare Product Requirements, PRDs, Business Logic, Use Cases, Functional Requirements, and Acceptance Criteria.</p></li><li dir="ltr"><p dir="ltr">Maintain the operational Product Roadmap.</p></li><li dir="ltr"><p dir="ltr">Collaborate closely with Development, QA, and Project Management teams throughout implementation.</p></li><li dir="ltr"><p dir="ltr">Clarify product requirements during development.</p></li><li dir="ltr"><p dir="ltr">Review delivered functionality and perform Product Acceptance before release.</p></li><li dir="ltr"><p dir="ltr">Prepare new functionality for product releases.</p></li><li dir="ltr"><p dir="ltr">Maintain Product Documentation and Knowledge Base.</p></li><li dir="ltr"><p dir="ltr">Prepare and update Feature Descriptions, Manuals, FAQs, Release Notes, and Demo Scenarios.</p></li><li dir="ltr"><p dir="ltr">Conduct product demonstrations for customers and internal teams.</p></li><li dir="ltr"><p dir="ltr">Support presale activities as a product expert.</p></li><li dir="ltr"><p dir="ltr">Collect customer feedback, feature requests, product gaps, bugs, and improvement ideas.</p></li><li dir="ltr"><p dir="ltr">Transfer Product Fundamentals and product knowledge to Marketing, Sales, Account Management, and Support teams.</p></li><li dir="ltr"><p dir="ltr">Keep product statuses, documentation, risks, blockers, and roadmaps up to date.</p></li></ul> <p><strong>You'll be a great fit if you</strong><br /></p><ul><li dir="ltr"><p dir="ltr">enjoy working with complex B2B software products;</p></li><li dir="ltr"><p dir="ltr">like turning business needs into clear and structured product requirements;</p></li><li dir="ltr"><p dir="ltr">enjoy collaborating with both technical and business teams;</p></li><li dir="ltr"><p dir="ltr">naturally organize information and maintain high-quality documentation;</p></li><li dir="ltr"><p dir="ltr">proactively identify risks instead of hiding them;</p></li><li dir="ltr"><p dir="ltr">communicate clearly with developers, stakeholders, and customers;</p></li><li dir="ltr"><p dir="ltr">enjoy learning new technologies and complex business domains;</p></li><li dir="ltr"><p dir="ltr">take ownership and consistently deliver results.</p></li></ul> <p><strong>It won't be a good fit if you</strong><br /></p><ul><li dir="ltr"><p dir="ltr">are looking for a Head of Product or Product Strategy role;</p></li><li dir="ltr"><p dir="ltr">prefer strategic work only and dislike operational execution;</p></li><li dir="ltr"><p dir="ltr">have experience only with physical products, content, or marketing projects;</p></li><li dir="ltr"><p dir="ltr">have never worked with software products or development teams;</p></li><li dir="ltr"><p dir="ltr">dislike writing documentation or detailed product requirements;</p></li><li dir="ltr"><p dir="ltr">believe Product Acceptance is solely QA's responsibility;</p></li><li dir="ltr"><p dir="ltr">avoid communication with developers or stakeholders;</p></li><li dir="ltr"><p dir="ltr">expect constant micromanagement;</p></li><li dir="ltr"><p dir="ltr">are uncomfortable conducting product demonstrations;</p></li><li dir="ltr"><p dir="ltr">don't proactively communicate risks or blockers.</p></li></ul> <p><strong>Why join us?</strong></p> <p>At Sempico Solutions, you'll work on a real international B2B product used by customers around the world.</p> <p dir="ltr">You'll collaborate with experienced engineering and business teams, deepen your expertise in SaaS, CPaaS, telecom technologies, APIs, and platform products, and have a direct impact on the evolution of the Gatum platform.</p> <p dir="ltr">If you're looking for a role where you can truly own the operational product lifecycle - from approved product ideas to released functionality - we'd love to meet you.</p>