Резюме: IT Project Manager (Львів)

Досвід роботи

<ul><li><strong></strong>Have a successful experience in communication with stakeholders on all levels.</li><li>3 years of experience working at start-ups exclusively in an English-Speaking environment.</li><li>1 year of experience as a Project manager demonstrating the full project life cycle ownership. </li><li>Proven track record of achieving great results on projects of various complexity.</li></ul><p><strong><br /></strong></p>
<p><strong>EXPERIENCE</strong></p>
<p><br /></p>
<p>Jun 2021 - May 2022</p>
<p>CIENCE (Advertising Services) l Kyiv, Ukraine</p>
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<p><strong>Project Manager</strong></p>
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<ul><li>Worked with clients from different industries (IT, biotechnology, e-learning, etc).</li><li>Led multiple international cross-functional project teams simultaneously (12-18 people each), conducting regular retrospectives to highlight success, identify risks and issues.</li><li>Analyzed the performance data to initiate and control all necessary changes for delivering improved results to the clients.</li><li>Held client-facing meetings to provide project updates, challenges, and present solutions.</li></ul><br /><p><strong>Achievements:</strong><br /></p><ul><li>Increased customer satisfaction score resulting in good reviews from the clients.</li><li>Took ownership of multiple near-failure projects and successfully recovered them. </li><li>Contribution to workflow improvement by providing ideas and suggestions.</li></ul><p><br /></p>
<p>Apr 2019 - May 2021</p>
<p>CIENCE (Advertising Services) l Kyiv, Ukraine</p>
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<p><strong>Business Development Representative</strong></p>
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<ul><li>Filled the top of clients’ sales funnel by engaging potential customers directly via phone calls, emails, and LinkedIn.<br /></li><li>Attended the calls with the client to discuss the project performance.<br /></li></ul><p><strong>Achievements: </strong>A double quota of the appointments on the projects that resulted in increased ROI for the clients and good reviews for the company.</p>
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<p>Nov 2019 - Mar 2020</p>
<p>Andersen English Consulting (now Pavdy) l Kyiv, Ukraine<br /></p>
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<p>Directly supported the startup’s core leadership team. Owned by a US citizen, the company provided English lessons for businesses and professionals.</p>
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<p><strong>Consultant</strong><br /></p>

<p><strong><br /></strong></p>
<ul><li>Managed jurisdictional environment (taxes, finances, and contract management). </li><li>Co-developed a marketing strategy.</li><li>Communicated with the existing clients to ensure top quality and support.</li><li>Hired new employees.</li></ul><p><strong>Achievements:</strong></p>
<ul><li>Organized the educational process for the clients.</li><li>Reduced tax costs by 15% through the introduction of a new tax system.</li></ul><p><strong><br /></strong></p>
<p><strong>CERTIFICATES</strong><strong><br /></strong></p>
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<p>Google Project Management: Professional Certificate </p>
<p>Issued June 2022</p>
<p>Coursera</p>
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<p>Software Development Life Cycle (SDLC)<br />Issued June 2022</p>
<p><strong></strong>Udemy<br /></p>
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<p><strong><br /></strong></p>
<p><strong>LANGUAGES</strong><strong><br /></strong></p>
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<p>Ukraine - Native<br />English - C2 Proficient</p>
<p><strong><br /><br /></strong><strong>SKILLS</strong></p>
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<p>• Agile/Waterfall framework</p>
<p>• Jira</p>
<p>• Asana</p>
<p>• Confluence<br />• Basecamp</p>
<p>• Microsoft Power BI<br /></p>
<p>• Process improvement<br />• Effective stakeholder communication</p>
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<p><strong>EDUCATION</strong></p>
<p><strong><br /></strong></p>
<p>Specialist - Tourism Management</p>
<p>Kharkiv Institute of Trade And Economics | Graduated in 2015<strong><br /></strong></p>